Meet the New Hires
There’s something exciting about meeting a new coworker—whether it’s getting to know what makes them tick or how they best work on your team.
Over the last 11 months, NCMIC has hired 23 new faces and 2023 isn’t over yet. There are still open positions to be filled and people we can’t wait to meet. Until then, we wanted you to meet a few of the folks who have been hired in 2023. We’ll check in with some of the other new hires in December, but for now, introducing: Brandon Smith, Savanah Rock, Shelby Christensen, Paula Jordan, Allie Iles, Savanna Bous and Devin Winne. It’s great to have you here at NCMIC!
Brandon Smith
Merchant Service Representative
Tell us about yourself: Not married, no kids, but have a dog, Jax, and cat, Khalessi.
What convinced you to apply for a job at NCMIC? It sounded like an interesting new CSR position that I had not done before.
What’s been the best thing about working here? The culture, management, and the team. My team is amazing and very supportive.
What do you like to do in your spare time? I am currently going to college for an Associate’s Degree of Science, and I play video games, hang out with friends, and baking.
What’s one fact about you that would surprise your coworkers? In my life so far, I have had 10 different surgeries, most of them in one year.
This or That?
Email or phone call? Cell phone
Early bird or night owl? Night owl
WFH or in the office? Both
Organized or messy desk? Organized
Ability to fly or ability to read minds? Read minds
End war or end world hunger? End world hunger
See into the future or change the past? Change the past
Savanah Rock
Client Representative
Tell us about yourself: I have a partner and four pets of my own—two cats, Alaska and Sitka, and two dogs, Juneau and Diesel. My partner has two dogs.
What convinced you to apply for a job at NCMIC? I recently graduated college and was looking for a new career outside of bartending. I have a friend who works here and referred me once he heard I had graduated and wanted a new career
What’s been the best thing about working here? The people!!! Everybody is so nice and helpful. It’s the best work environment I’ve ever seen
What do you like to do in your spare time? I’m a very hands-on person and love working on projects. I’ve renovated my entire house within the last year and am hoping to start some new projects around my house. I spend my nights and weekends with my pets, playing video games, or at a concert.
What’s one fact about you that would surprise your coworkers? I worked in a mechanic shop for three years and am very handy when it comes to cars.
This or That?
Email or phone call? Email
Early bird or night owl? Night owl
WFH or in the office? A good mix, but I lean towards the office
Organized or messy desk? Organized
Ability to fly or ability to read minds? Fly
End war or end world hunger? End world hunger
See into the future or change the past? See into the future
Shelby Christensen
Marketing Generalist
Tell us about yourself: I was born and raised in the Des Moines area, and now reside in Clive with my fluffy ginger kitty, Cash.
What convinced you to apply for a job at NCMIC? The people and the great things I’d heard about NCMIC. I had the opportunity to work on a project with a few members of the marketing team prior to my time here, and from the minute I met them I thought, “Wow, what a talented team!” Once this role became available, I hopped at the opportunity and have loved every minute of it so far.
What’s been the best thing about working here? In my short time here, I have had the opportunity to meet so many individuals who welcomed me with open arms and helped make this transition so smooth. I’ve also started diving into 2024 planning with the marketing team and LOBs and it makes me excited for what’s to come.
What do you like to do in your spare time? I'm a huge fan of traveling, country concerts, and mac & cheese. I'm a self-proclaimed "fun aunt" and take my role very seriously. So, if I'm not working or enjoying my favorite activities, you'll likely find me spending time with my nieces and nephew.
What’s one fact about you that would surprise your coworkers? I’ve been to 60+ concerts, and already have six lined up for 2024!
This or That?
Email or phone call? Email
Early bird or night owl? Night owl
WFH or in the office? Office, give me all the human interaction
Organized or messy desk? A little organized chaos
Ability to fly or ability to read minds? Read minds
End war or end world hunger? Why not both? But, if I have to choose, I’d end war
See into the future or change the past? Change the past
Paula Jordan
Finance Contract Associate
Tell us about yourself: Single, no kids no pets. I have 6 nieces, 2 nephews, 2 great-nieces, and 3 great-nephews.
What convinced you to apply for a job at NCMIC? I was looking for a change in my job but also wanted to work for a company who cares about people. I have known Dianna Kleppe for years and knew she loved NCMIC. When the FCA role was posted I knew it was a great opportunity.
What’s been the best thing about working here? The people.
What do you like to do in your spare time? My spare time I am very social with friends, going to the gym, working my Mary Kay business, my color analysis business, and during the holiday season I bake a lot of cut out sugar cookies. My favorite role is being an aunt. I am very active in my youngest nephew’s life attending football, wrestling and power lifting meets.
What’s one fact about you that would surprise your coworkers? I knew at 12 years old that I never wanted to have my own kids. I could be an amazing step mom. I have always babysat, volunteered with kids, spent time with all the kids in my family or friends’ kids. I have never had the desire to have my own. It’s given me the opportunity to love on so many other kids.
This or That?
Email or phone call? Phone call
Early bird or night owl? Early bird
WFH or in the office? In the office.
Organized or messy desk? Messy desk
Ability to fly or ability to read minds? Read minds
End war or end world hunger? End world hunger
See into the future or change the past? See the future
Allie Iles
Client Representative
Tell us about yourself: Married, first baby due in January, and a Portuguese water dog named Murphy.
What convinced you to apply for a job at NCMIC?: One of my previous coworkers started working here and had nothing but good things to say about NCMIC.
What’s been the best thing about working here?: The people are so nice! I like being a part of a company where you can know everyone’s name.
What do you like to do in your spare time?: I like to read, be outdoors, go to concerts, craft.
What’s one fact about you that would surprise your coworkers?: My husband and I are high school sweethearts. We’ve been married for four years but have been together since 2009.
This or That?
Email or phone call?: Email
Early bird or night owl?: Night owl
WFH or in the office?: WFH
Organized or messy desk?: Organized
Ability to fly or ability to read minds?: Fly
End war or end world hunger?: End war
See into the future or change the past?: I would like to see into the past (not change it)
Savanna Bous
Graphic Designer
Tell us about yourself: I’m single, no pets.
What convinced you to apply for a job at NCMIC? A close friend reached out to me about the position who worked at NCMIC.
What’s been the best thing about working here? Getting to know the team I'm on!
What do you like to do in your spare time? I love making things! This year, I started selling little items like paintings and tote bags.
What’s one fact about you that would surprise your coworkers? I've gotten to fly in a private jet to New York.
This or That?
Email or phone call? Email
Early bird or night owl? Night owl
WFH or in the office? WFH
Organized or messy desk? Messy desk
Ability to fly or ability to read minds? Read minds (selectively)
End war or end world hunger? End world hunger
See into the future or change the past? Neither
Devan Winne
Client Service Representative
Tell us about yourself: Single father to a 14 month girl (Amelia) with two dogs, three cats, and two roommates. (Mom & Grandma)
What convinced you to apply for a job at NCMIC? After becoming a father last year, my years of pulling 10-12 hour days working restaurants were over. It just took too much of my time and well-being away from me and my family. I wanted to start a new career path with flexibility and options on how I could grow. NCMIC offered exactly what I needed!
What’s been the best thing about working here? The camaraderie and always feeling like being apart of something from day one. I was nervous due to such a change in environment and if I would be able to translate. After spending the first couple weeks getting to know my management team and colleagues, those thoughts went away quickly. Everyone strives to make one another better. The leadership shows the ethic and ability to constructively listen to staff and create the best workplace possible.
What do you like to do in your spare time? If it’s not going out to dinner or activities with friends or family, I enjoy biking in the summer and video games & true crime videos/podcasts all year round.
What’s one fact about you that would surprise your coworkers? My family has ties to the Italian mob—Al Capone and Alcatraz—specifically, my great, great grandfather.
This or That?
Email or phone call? Email
Early bird or night owl? Night owl
WFH or in the office? Unpopular opinion, In the office
Organized or messy desk? Organized
Ability to fly or ability to read minds? Fly
End war or end world hunger? End war
See into the future or change the past? See into the future